Google appears to be testing AI-generated replies inside Google Business Profile. The feature, first spotted by Chandan Mishra, allows businesses to generate suggested responses to customer reviews, review them, edit them, and publish them directly from the interface....
Negative reviews are uncomfortable, yet they are also one of the few public signals on your Google Business Profile where your response is visible and within your control. The goal is not to “win” the argument. It is to show future customers that you take...
Are you missing opportunities with your Google Business Profile?
⇡ Your Google Business Profile should generate enquiries, not just impressions. When built correctly, it becomes a lead channel. When it isn’t set up properly, it doesn’t reach the customers searching for you - and enquiries go elsewhere. Find what’s holding it back, and fix it. Make it work for your business, not just exist.
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Google Business Profile specialist. Audits, rebuilds and ongoing management for local businesses.
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